Contact Customer Care

We are very pleased to answer any of your product or sizing questions with individualized customer care especially for the first time Bracli experience.

Mika Brands Inc.
PO Box 10111
San Jose, CA 95157-1111

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Free USA*
We offer free shipping to customers in the US by USPS airmail. We also offer Third, Day, Second Day and Overnight Shipping Services by UPS. Please inform us if you have urgent delivery requirements. We do our best to ship in stock merchandise in one business day.

International Shipping: We offer UPS, FedEx, and USPS International Shipping methods. For orders sent out of the United States, collected Import Duties/VAT/Service Fees are the sole responsibility of the recipient.

Sales Tax:

Collected for purchases sent directly to California, rate is based on CA county and city tax codes

Payment Methods:

We accept  American Express, MasterCard, Visa, JCM Credit Cards. In addition, we gladly accept Apple Pay, PayPal, and G Pay.

We also can process Money Orders, and Personal Checks drawn from US banks. Please allow 5-7 business days for personal checks to clear. Credit cards transaction are billed discreetly as Mika Brands Inc. Your credit card will not be billed until your order has been shipped.

Return Policy:
The Bracli Boutique® guarantees that you will be satisfied with our products or return the garment for a full refund* or exchange* within 30 days of receipt.


Unopened products returned within 30 days are entitled to a full refund or exchange, excluding shipping charges.

*Health regulations prohibit the return of opened undergarment including: panties, briefs, bikini bottoms, and thongs. If
you have any question regarding size prior to purchase please allow our customer service reps to assist you.
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We warmly welcome your feedback to ensure that we are serving you well.

Warranty Policy:
The Bracli Boutique® warranties goods against manufacturer's defects and defects caused by normal use for one year of purchase date. Please contact Customer Care if you require further assistance. Secure Web Form